Softme - Software


Healthcare Software

With a significant amount of experience of developing software solutions and applications for the healthcare sector, we are highly experienced in managing the issues and challenges that frequently arise in this specialist domain. We create and deliver the solutions that enable medical, clinical and pharmaceutical organisations to grow and operate efficiently, safely and successfully.

Data Integration

A major issue to be considered when designing and implementing healthcare software solutions is data integration. There is a diverse range of data to be managed, which can include patient records, symptomatic details, clinical notes, diagnostics, treatments, dosages and monitoring, amongst many others. Due to the huge number of sources from which these data may be gathered, data integration is of vital importance. In all cases, data must be secure and often must be captured in real-time. There can be many different data configurations, including both structured and unstructured data.

Our Business Consultants and Data Architects will define the collection and standardisation of data through the creation of Common Data Models (CDM) or Master Data Models (MDM), enabling multiple devices and sources to feed data into the solution. They’ll make sure that the desired data can be extracted, whether from structured sources such as blood pressure records or clinician’s notes, or from unstructured sources such as patient recordings or videos. Our architects will also design validation processes to confirm the presence and format of the captured information.

Embedded Software for Distributed Healthcare Devices

The majority of devices used in the healthcare sector are operated by those who might be considered “non-technical” from an IT perspective. Clinicians, carers and patients can all require access to various devices from many different locations; clinicians may wish to update patient records while on hospital premises, carers might update their whereabouts from a mobile device and patients’ monitoring devices can require almost constant connection to a remotely-located host system.

Due to the diverse types and large numbers of devices, their widespread distribution and the lack of direct access to the devices or to skilled operators, it is necessary to provide a maintenance and management infrastructure through which to distribute firmware and software updates, software upgrades, hardware changes and device tests. We’re highly experienced in this type of remote management and have developed strategies to minimise the inherent risks of system-wide downloads and intermittent network connectivity. Using flexible hardware management, intelligent kernels, boot protocol management and an integrated hardware/software architecture, we ensure reliable and accurate control and management of embedded software and distributed devices.

Common Data Standards

Through our work with healthcare organisations, we’ve developed data formats that are suitable for integrating clinical systems and peripheral devices. Since no common healthcare data standards or accreditations currently exist, we have continued to refine our proprietary data formats with a view to creating common data standards for clinical applications. Our extensive experience with systems in healthcare and other sectors put us in a good position to specify and develop fully-fledged healthcare communication standards.

Managing Sensitive Data

We are familiar with the sensitive nature of clinical data and the need for the accuracy and security of its management. Clinical data can encompass patient details, prescription information, pharmaceuticals, doses, dosages, brand-names, side-effects and disease-progression records.

We recognise the risks associated with managing clinical data and are adept at identifying and mitigating these risks. To provide peace-of-mind to patients and clinicians, and to comply with healthcare security standards, we have instigated an Information Governance (IG) policy, to ensure that the information is efficiently managed, and that appropriate policies, procedures and management accountability provide a robust governance framework for information management

We fully support the principles of corporate governance and recognise its public accountability, but equally we place importance on the confidentiality of, and the security arrangements to safeguard, both personal information about end users and staff and commercially sensitive information.